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Agent who helped himself to tenants’ deposits is jailed for three years

July 14, 2017

An agent who failed to pay tenants’ deposits into a protection scheme and spent the money has been jailed for three years. Timothy Shinners, 31, committed the £80,000 fraud over a six-year period at Platinum Properties in Bolton, cheating his business partner Chris Baron in the process. After leaving Platinum Properties, he went on to […]

Letting agency boss who stole nearly £100,000 is spared prison

A letting agency boss has been spared jail after stealing nearly £100,000 from a landlord whose portfolio of properties he was managing. Stephen Webster, 38, who ran The Letting Business in Norwich, used the money to fund his drug and alcohol addictions. The landlord became concerned at how his 95 properties were being managed. An […]

Private rented sector continuing its growth – but don’t expect all tenants to be happy

The latest English Housing Survey, published yesterday, shows the private rented sector continuing to grow. In 2015/16 there were 4.5m households renting privately in England, representing 20% of all households. This means the proportion has doubled since the eighties and nineties, and there are now 2.5m more households in the sector than there were in […]

Agent Provocateur: A lot of noise about proptech – but it can be simple, affordable and genuinely useful

So much happens these days outside working hours. Most surveys indicate that anything from 50% to 70% of customers would like to be able to interact with their agent when they are actually looking online – which of course tends to be the evenings/weekends. Convention dictates leaving either a voicemail or email request for a […]

Help to Buy scheme has pushed up prices for first-time buyers, agent claims

The Government’s Help to Buy scheme may be helping first-time buyers to get on the property ladder, but they are paying more for it due to the structure of the initiative, an agent claims. The Help to Buy equity loan scheme, launched in 2013, provides a Government loan to a borrower of up to 20% […]

NEWSFLASH: Belvoir announces acquisition of financial services business within Mortgage Advice Bureau network

July 13, 2017

Belvoir, which has over 300 offices on the high street and is currently the UK’s largest property franchise business, this morning announced the acquisition of Brook Financial Services Ltd, which trades as Mortgage Advice Bureau within the Mortgage Advice Bureau’s network. Mike Goddard, who founded Belvoir in 1995, also announced to the stock exchange this […]

Interim costs ordered to be paid to Agents’ Mutual of £1.24m ‘a safe minimum’, says judge

The costs ordered to be paid to Agents’ Mutual by Gascoigne Halman were yesterday described by the judge as a “safe minimum”. Meanwhile, Gascoigne Halman must continue to list on OnTheMarket and pay its listing fees, as well as comply with the ‘one other portal’ rule. Gascoigne Halman must pay the sum, £1.24m, within a […]

Amazon could enter housing market and threaten Purplebricks’ US expansion plan, says UK analyst

Amazon could be about to enter the housing market, City analyst Anthony Codling has said. In a note to investors yesterday evening, Codling, of Jefferies, said that Amazon had placed a “hire realtor’ placeholder in its home and business services section – a move that could signal a threat to Purplebricks’ imminent entry into the […]

Chestertons lose appeal in ex-employee ‘whistleblowing’ case

Chestertons has had an appeal dismissed in a landmark, and long-running, case involving a former employee. It said last night it will not pursue the case further. Mohamed Nurmohamed was employed by Chesterton Global Ltd (‘Chestertons’) as director of its Mayfair office. He was dismissed in 2013 and brought proceedings in 2014 in an employment […]

Rents WILL rise after fees ban and our profitability will be hit, say agents

A majority of letting agents believe that rents will rise by 5% to 10% per month once the fees ban is introduced. Only a tiny proportion (1.33%) are in favour of the ban, with 79% in favour of a cap. These are two of the findings by guaranteed rent firm Rent4sure, which surveyed 452 letting […]

NEWSFLASH: Gascoigne Halman ordered to pay Agents’ Mutual interim costs of £1.24m

July 12, 2017

Gascoigne Halman has been ordered to make an interim costs payment of £1.24m within 14 days to Agents’ Mutual, but the contract issue of the dispute has been stayed pending an application for appeal. Chairman Mr Justice Marcus Smith said the agent must pay the costs of the CAT and said a full payment would […]

NEWSFLASH: Agents’ Mutual and Gascoigne Halman lock horns in court again

Agents’ Mutual and Gascoigne Halman have locked horns in court yet again, this morning arguing over whether the original high court contract dispute case can continue while permission is sought to appeal the Competition Appeals Tribunal (CAT) judgement. The hearing was told that the case was of critical interest, with Property Industry Eye being cited. […]

Purplebricks to recruit ‘hundreds’ more Local Property Experts

Purplebricks says it is to recruit “hundreds” of new Local Property Experts as it ramps up its bid to become the biggest estate agent in the UK. The business already has over 500 self-employed Local Property Experts across the UK. Michael Bruce, Purplebricks founder and CEO, said: “Our quest for more talented Local Property Experts […]

Proptech firm launches charging tenants £600 to find the ‘ideal property’

A proptech firm is launching, promising to revolutionise the rental sector. Urban Collective is offering to cut down on the hassle and time it takes tenants to search for a property. The start-up has launched a property find service, starting in London, that provides experts, or “Sherpas”, with local knowledge of each client’s chosen area. […]

‘Best overall UK agent’ is announced by allAgents review site

Controversial agency review site allAgents late yesterday evening announced its annual industry winners, including taker of the top prize, Dayfields, a firm in north London, which swept the board. allAgents made its announcement after our story yesterday about the September launch of Peter Knight’s of a new Guide to the top UK agents. Last night, […]

How easy is it to fake a tenant reference? Very!

As has been reported, agencies are being warned about tenants faking documents to pass referencing checks. But how easy is it to fake a reference? The bad news is that it’s easy, and you probably can’t do much about it. The current system is flawed, and needs innovation and radical change before it should be […]

Supply and demand both perk up in June despite annual drops

New instructions and buyer registrations increased on a monthly basis in June across haart branches, prompting the agent to suggest that Brexit and the General Election have had little impact on the market. Paul Smith, chief executive of haart, said even London saw stock increase by 14% during June. However, figures painted a less rosy […]

Two-thirds of sellers do not visit a high street office before instructing an agent

July 11, 2017

Two-thirds of sellers do not visit a high street agent’s office before putting their property on the market. The statistic is almost exactly the same for landlords – only 37% visit a letting agent’s branch before instruction. The figures are meaningful because they are drawn from the Property Academy’s tenth annual Home Moving Trends and […]

Academy rejects claims of agents ‘not being told’ that appearing in new Guide could cost £1,200 per branch per year

There are complaints that agents who achieve a listing in the forthcoming Best Estate Agent Guide 2018 are not being clearly told that in order to promote their attainment they have to pay a licence fee of £1,200 plus VAT per branch per annum. The Guide, to be launched at the EA Masters event in […]

How I became a Viewber for a day – and yes, it works

There are some cool innovations in the world of proptech, but when six companies have to share £25,000 (in a competition administered by the University of Strathclyde), it’s pretty damning of their chances of developing anything of use. It’s why I’ve been so impressed with Ed Mead and Marcus de Ferranti of Viewber: they’ve raised […]

Most agents ‘support impending ban on tenant fees’, claim

Agents support the impending ban on letting fees charged to tenants and would like to see the end of Section 21, new research claims. Those are among the findings of new research conducted with 130 agents nationwide for software provider Goodlord. Reforms that estate agents are said to be broadly supportive of include: The ending […]

New trade body CIELA: Why agents should seize this opportunity

Before I explain why I am an impassioned founder member at CIELA, I feel I should first explain my agent journey to this point as it places my passion in context. I became an estate agent in 2002, by chance. Having spent three years training as a professional actor, I graduated and (unlike so many […]

Agents’ Mutual v Gascoigne Halman expected back in court this week over costs

July 10, 2017

Agents’ Mutual and Connells Group brand Gascoigne Halman are due back in court this week. The case management conference on Wednesday follows up last week’s unanimous judgment by the Competition Appeal Tribunal that Agents’ Mutual had not broken competition law on any count. Laying out its conclusions, the Tribunal panel said the ‘one other portal’ […]

Will online agents remove or change their ‘savings’ claims after regulator’s intervention?

Screengrabs taken by EYE at the weekend show just how important it is for online agents to claim that sellers save money by going with them, rather than with high street agents. We visited eight of the main online agents’ website following the warning, issued on Friday afternoon, by industry regulator NTSEAT (the National Trading […]

Show me the money! New search service being tested will tell buyers of properties with potential

A new service is being tested which will allow easier searching for a property. Users of Upshoot will be able to key in any search criteria they want – for example, their budget, number of bedrooms, size of house, and room proportions. Upshoot will instantly show them homes being advertised onlinewhich match their requirements, but […]

Show me the money! New search service being tested with Zoopla will tell buyers of properties with potential

A new service is being tested with Zoopla which will allow easier searching for a property. Users of Upshoot will be able to key in any search criteria they want – for example, their budget, number of bedrooms, size of house, and room proportions. Upshoot will instantly show them homes which match their requirements, but […]

More local high street firms launching parallel online estate agency offerings

We are now getting a stream of stories about high street agents launching online services. The latest is FranKeys in Claskegate, Lincolnshire. The firm is offering people the chance to have their property marketed through for a one-off fee from £834 including VAT and zero commission. The cost slightly undercuts Purplebricks at £849. The […]

Landlord who is barrister hit with bill of nearly £5,000 after HMO breach

A barrister has been ordered to pay £4,740 at Birmingham Magistrates Court for failing to obtain an HMO licence and for breaching management regulations at a three-storey property. Lewis Perry, 39, pleaded guilty at Birmingham Magistrates Court to failing to obtain an HMO licence and for breaching management regulations. He was fined £3,500 plus told […]

NEWSFLASH: Industry regulator warns online agents against making ‘unsubstantiated’ claims in advertising

July 7, 2017

Estate agency businesses are being reminded to ensure that their advertising claims are accurate and truthful. The National Trading Standards Estate Agency Team issued the warning this afternoon following a ruling by the Advertising Standards Authority (ASA), which recently upheld a complaint about Purplebricks. James Munro, head of the National Trading Standards Estate Agency Team, […]

Reading of lengthy judgment says that OTM needed ‘one other portal’ rule’ to enter competitive market

Agents’ Mutual could not possibly have successfully entered the UK property portals market without the ‘one other portal’ rule, intensive reading of Wednesday’s lengthy judgment implies. The judgment suggests that any other challenger in the future will have to introduce the same rule in order to stand any chance of succeeding. A number of other […]

New trade body CIELA confirms it may not be possible to launch – but underlines anti-online agent stance

Aspirant new trade body CIELA, the Charter for Independent Estate and Letting Agents, has cast more doubt last night on its ability to launch. The launch is due on October 1, but yesterday, CIELA said that a possible outcome was failure to launch because of “obviously insufficient support”. If CIELA does launch, it says it […]

The online challenge: Why high street must wake up to the fact that vendors’ habits have changed

Paul Smith’s opinion piece in EYE this week focused on the easyProperty and Guild merger. In it, he criticised the deal and advised Guild agents not to “devalue” their brand. However, I believe that this is looking at the opportunity as a problem. Similarly to the Guild and with considerable cross-over, we have a client […]

New online agent shoots over crowdfunding target in a matter of days

Doorsteps, the online estate agent launched less than a year ago and which says it is worth £12m, has sailed over its crowdfunding target in little more than a week. By yesterday afternoon, 137 investors had piled in a total of £405,600 – above the £400,000 target. The business is predicting that digital market share […]

Local councils launch voluntary scheme that benchmarks letting agents and landlords

Councils in the west of England have relaunched a scheme that sets a benchmark for letting agents and landlords. It aims to help people find good quality rented accommodation in Bristol and surrounding areas. Rent with Confidence is a voluntary scheme that aims to protect tenants, who will know whether their agent or landlord is […]

Agents’ Mutual v Gascoigne Halman case: Agent hints it may appeal

July 6, 2017

The ramifications of the case between Gascoigne Halman and Agents’ Mutual look set to continue. There is the possibility of an appeal by the Connells-owned agent, while Agents’ Mutual said yesterday evening it will go after costs, and Zoopla took a swipe at the ‘one other portal’ rule operated by Agents’ Mutual portal OnTheMarket. There […]

Agents are ‘massively’ failing to use local newspaper advertising effectively – claim

Agents are failing to use local property advertising effectively, says an industry consultant. Richard Rawlings, who runs Estate Agency Insight, said “many” agents are failing to adapt their marketing content in order to win business. Last week 376 agents responded to a survey by the consultancy that sought to identify the validity of agents’ continued […]

Hatched founder Adam Day says he is taking a break – less than two years after sale to Connells

Mystery surrounds what may have happened at online agency Hatched. Founder Adam Day was yesterday posting on his Linked In profile that he is “At Home”, and “Taking a break. Who knows how long”. The likeable Day founded Hatched in April 2006. It was acquired by Connells Group in November 2015. Connells said at the […]

Two-thirds of landlords pay only basic rate of income tax – ‘a myth that they’re raking it in’

Two-thirds of individual landlords are only liable for the basic rate of income tax according to data released by the Government. The Residential Landlords Association says that it challenges the myth that landlords have large incomes and so can cope with tax rises. According to the figures obtained in response to parliamentary questions from DUP […]

New student accommodation rental platform aims to ‘disrupt’ university lets

A 22-year-old student has come up with a new lettings platform in the latest attempt to “disrupt” the rental sector. Yannick Lomete, who is studying Procurement and Supply Chain Management (Operations) at Cranfield University, is working on a student rental accommodation platform called Probbe, to launch in August. The website provides a central platform for […]

NEWSFLASH: ‘Now we will go after costs’ declares triumphant OnTheMarket

July 5, 2017

Agents’ Mutual is to go after costs after the Competition Appeal Tribunal today issued a judgement in favour of it. Ian Springett, chief executive of OnTheMarket, told EYE: “The Competition Appeal Tribunal has now issued judgment in favour of Agents’ Mutual in relation to our legal proceedings against Gascoigne Halman. “We are pleased that the […]

NEWS FLASH: Judgment given in crucial Agents’ Mutual v. Gascoigne Halman case

More than four months after the hearing finished, the Competition Appeal Tribunal this afternoon delivered its judgment on Agents’ Mutual’s ‘one other portal rule’. At first sight, the judgment looks to be a complete victory for Agents’ Mutual, in terms of the legality of the ‘one other portal’ rule, the exclusion of online-only agents, and […]

Complaint about Purplebricks is upheld by Advertising Standards Authority

A complaint about Purplebricks has been upheld by the Advertising Standards Authority. Arun Estate Agencies, a chain in the south, challenged claims made about savings in a series of nine testimonials in July last year at www.purplebricks.comm/reviews The first three testimonials stated “Mrs Kay, Blackburn, March 2016. Fees saved £5,682”; “Mrs Roach, Bournemouth, March 2016. […]

Agent’s ad telling vendors of ‘disadvantage’ of OnTheMarket reported to watchdog

A regional magazine advertisement which said that listing property at OnTheMarket put vendors at a disadvantage was reported to the Advertising Standards Authority. The advert, for Devon-based firm Wilkinson Grant estate agents, stated: “Would you rather your property is seen by this many people or this many people?” The advert featured, as a comparison, symbols […]

Online agent claims to be worth £12m after less than a year’s trading as it seeks crowdfunding

An online firm which claims to be Britain’s 41st largest estate agent after less than a year’s trading, is claiming to be worth £12m. Doorsteps, which also says it is ranked in the top ten national estate agents by Trustpilot, is now raising £400,000 in exchange for 3.23% equity via crowdfunding platform Crowdcube. By yesterday […]

Housing commentator Pryor warns that half of industry is ‘sleep walking to oblivion’

Housing market commentator and buying agent Henry Pryor has stood by a remark made to the Telegraph that too many agents have become “fat and lazy”. The Telegraph article claims that “British home owners are finding new ways to sell their homes in a bid to combat high estate agent fees, which typically range from […]

Tout of the Week: How to tell the vendor they might have made a mistake

It began when house seller – and former Telegraph property editor – Anna White was sent a touting letter by Winkworth, offering her a hefty discount on fees if she put her home with them. Naturally, she shared the experience on Twitter. That prompted Brickworks, an online firm, to contribute another touting letter, also from […]

Faster jobs growth in London has seen average rents soar 45% in past decade

Rents in London are at the least affordable for a decade, but the North has become cheaper, research from Hometrack claims. The valuation software provider found strong growth in employment and migration from the rest of the UK and overseas, coupled with constraints in mortgage accessibility had made rents soar in the capital but remain […]

Local Property Experts and staff snap up share options in Purplebricks

Options to buy almost a million shares in Purplebricks have been exercised by a number of employees and Local Property Experts. Altogether options have been taken to subscribe for 961,762 shares at £0.01p each. The statement to the Stock Exchange says the options were granted under various incentive schemes, and that some of those who […]

Two new shadow housing ministers appointed by Corbyn

Two new shadow housing ministers have been appointed by Jeremy Corbyn. They are Tony Lloyd, who won the Rochdale seat after Simon Danczuk was de-selected, and Melanie Onn, who represents Great Grimsby. They replace Ruth Cadbury and Andy Slaughter, and join shadow housing secretary John Healey, a former housing minister, in the reshuffled line-up [ […]

easyProperty and Guild – and why I think this deal ‘stinks of fear’

July 4, 2017

The deal involving easyProperty and The Guild of Property Estate Agents permits the latter’s 5,000 agents, plus those in the Fine & Country network, to offer fixed-price online sales and lettings packages. The online service, which will be offered alongside the members’ traditional estate agency service, will be provided via the platform of the struggling […]