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Ombudsman Services rejects 80% of initial complaints against agents

June 30, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 30, 2015 Remarkably few complaints against estate and letting agents are being investigated, with very few upheld. Yesterday, Ombudsman Services revealed it had 5,265 initial inquiries about agents last year ­ but […]

Nightmare for landlord whose tenant claimed false disrepair

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 30, 2015 Evictions specialist Paul Shamplina has again hit out at the impending change in the law which will prevent landlords from being able to evict tenants who complain about disrepair in […]

House sales down nearly 18% on last year

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 30, 2015 There were 64,434 mortgage approvals for house purchase in May, the Bank of England has reported. This was down from 67,580 in April. Altogether, remortgaging accounted for almost one in […]

A big thank you to EYE’s many readers as our development continues

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 30, 2015 The development of Property Industry Eye is about to enter a new phase and there are some changes coming that we know will enhance your enjoyment of the publication. These […]

Ex-policeman jailed for valuations scam

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 30, 2015 A former policeman who ran a valuations scam has been jailed for three years. Glyn Keatley, who served in the South Yorkshire police force between 1977 and 1984, ran a […]

Rightmove’s dominance ‘set to grow’ further with rise of OnTheMarket

June 29, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 29, 2015 Rightmove’s dominance of the property portal market is set to grow further. Finance website The Motley Fool says that dominance by one company is common in the internet industry, citing […]

Properties being let in shortest time on record

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 29, 2015 One third of new lets are being agreed before the existing tenant moves out, says Countrywide. The chain says that the average UK property is let within 32 days – […]

Labour leadership contender wants Right to Buy for private tenants

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 29, 2015 Right to Buy should be extended to private tenants, one Labour leadership contender has said while another wants local councils to compulsorily purchase sub-standard rental properties. Left-winger Jeremy Corbyn saida […]

Immigration checks: Landlord fined in first Right to Rent case

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 29, 2015 A landlord in the West Midlands has been fined around £2,000 after apparent failures in checking a tenant’s immigration status. ARLA has said it is trying to establish more detail […]

Sales volumes take a dive, says Land Registry

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 29, 2015 Sales volumes have dipped sharply, the Land Registry has reported. Its latest data shows that between last December and this March, transactions averaged 61,789 a month – down from an […]

Letting agent banned after nearly £600,000 goes missing

June 26, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 26, 2015 A letting agent has been banned from being a director for ten years after almost £600,000 of clients’ money in the form of tenants’ deposits and rental payments vanished. The […]

High street agents ‘must come clean on fees’ if PR war is to be won

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 26, 2015 Estate agents must become completely up-front about what they do and what they charge – and openly advertise their fees. They also need to communicate their services far more positively […]

Deposits higher than ever as borrowers fork out over £72,000

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 26, 2015 The average house purchase deposit is £72,302 – thought to be a record. The figure was reached last month and is the highest since Mortgage Advice Bureau began recording the […]

House prices still below pre-crash peak in almost half of cities

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 26, 2015 House prices in almost half of UK cities are still not back to where they were before the crash. However, 11 out of 20 UK cities have now surpassed their […]

Slump in supply of properties available to rent

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 26, 2015 The supply of available rental property has fallen, says ARLA. It says the number of rental properties available per branch in May dipped 7% to the lowest level this year. […]

Agents could be in dark over new health and safety law

June 25, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 25, 2015 Concerns have been raised that letting and managing agents who commission work on their landlords’ properties are unaware of new legal requirements. In April, a health and safety law came […]

Demonstrators descend on Foxtons in new protest

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 25, 2015 Foxtons found itself targeted once again this week by protesters, when housing activists occupied a branch in Hackney, London. Members of Reclaim Hackney, who had been celebrating a victory when […]

British tenants pay highest rents in Europe

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 25, 2015 Private tenants in the UK are paying the highest rents in Europe – at the same time that owner occupiers are benefiting from cheap mortgages. A new report from the […]

Council on warpath against letting agents breaking law

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 25, 2015 Letting agents in a London borough have been publicly warned this week that they must sign up to a redress scheme after a local firm was fined £5,000. Islington Council […]

Homelessness rises as more private tenancies end

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 25, 2015 Homelessness is increasing, with 13,520 households in England accepted as statutorily homeless between January 1 and March 31 this year – a rise of 8% on the first quarter of […]

Zoopla launches real-time service for listings to go live within five minutes

June 24, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 24, 2015 Zoopla has launched its Real-Time Listings Service. It allows its members to send updates to property listings on ZPG websites within minutes of being updated on the agent’s or developer’s […]

TV series starting tonight unveils ‘phoney agent’ in sub-letting scam

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 24, 2015 A new Channel 5 TV series is due to start tonight, called “Nightmare Tenants, Slum Landlords”. The first of the six part series highlights a letting agent and who allegedly […]

Home sales jump – but still a long way behind pre-recession levels

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 24, 2015 UK housing transactions leapt 11.6% in May, to 98,460, up from 88,230 in April, HMRC has reported. The figure, the highest so far this year, is however lagging 4.5% behind […]

Good news: We’re getting busier, say conveyancers

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 24, 2015 Conveyancers’ confidence in the market is rising, as workloads increase. According to new findings, 66% of solicitors have seen their volume of conveyancing work increase so far this year, compared […]

Zoopla appoints high flyer new director

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 24, 2015 Zoopla has appointed Vina Murria as an independent non-executive director. Murria has a brilliant track record, and considerable experience of working with private and public companies. In 2008, she founded […]

Agents’ cartel case: Shocking emails published by CMA

June 23, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 23, 2015 The final decision has now been published in full by the Competition and Markets Authority in the so-called agents’ cartel case – presenting evidence that lays bare what was going […]

Agent named in bogus landlord case pledges to help police

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 23, 2015 Tenants who found a flat on Zoopla only to be ripped off by a fake landlord say that the property had been placed on the site by online agent OpenRent. […]

All Countrywide estate agents set to sign up to NAEA

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 23, 2015 Countrywide and the NAEA have announced a new partnership which will see all Countrywide’s estate agents encouraged to become members. Countrywide is said to be the first national estate agency […]

Huge surge in jobs vacancies as agents go on recruiting spree

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 23, 2015 There are currently record numbers of vacancies in the property agency sector in comparison to available candidates. Recruitment firm Deverell Smith said the gap is at a record, with the […]

Acquisitive Leaders makes its biggest purchase to date

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 23, 2015 Leaders has made its biggest acquisition to date, with the purchase of IMS Lettings in Derbyshire. The deal brings Leaders’ network to 99 branches and just over 1,000 members of […]

Death of the high street: Branches empty and redundant, claims Sarah Beeny

June 19, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 19, 2015 TV presenter and founder of online estate agent Tepilo Sarah Beeny says that high street estate agents’ offices are empty and “totally redundant”. Separately, a former Knight Frank agent who […]

Hunters plans to become biggest agency brand inside three years

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 19, 2015 Hunters has confirmed its intention to float on AIM on July 2, with the goal of becoming the largest estate agency brand in the UK within three years. It will […]

Detectives hunt fake landlord who fleeced tenants out of thousands

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 19, 2015 Detectives are investigating the case of a fake landlord who has conned tenants out of deposit money. So far they have traced 12 victims who have lost over £20,000. In […]

More online agents showing fees with VAT

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 19, 2015 More online agents are now showing their fees with VAT, although some are showing fees both with and without the tax. Purplebricks, eMoov, House Network and Tepilo were all the […]

Modest recovery in housing market is under way, say lenders

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 19, 2015 A modest recovery is under way, the Council of Mortgage Lenders has reported, with mortgage lending in May the highest monthly total so far in 2015. It says that lending […]

Earnings: New agency salary survey shows top whack and minimum wage

June 18, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 18, 2015 Most employees in the industry earn between £21,000 and £25,000 a year, including commission. And forget the flashy motors commonly associated with estate agents – few get cars with their […]

OnTheMarket reveals best day yet for traffic and record leads

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 18, 2015 Zoopla has sailed back into the attack on OnTheMarket, saying that the new portal is seen by sellers and home hunters as unimportant. It says that agents are largely chosen […]

Owners of Century 21 UK get £10m funding to aid growth

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 18, 2015 The company which owns franchising property chain Century 21 UK has received a £10m funding boost from a nnew investor. Shepherd Direct, based in Nottingham, manages over 150,000 property valuations […]

Right to Rent will NOT be rolled out nationally until pilot is evaluated

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 18, 2015 The timetable for rolling out Right to Rent – the requirement by landlords or their agents to check the migration status of tenants – remains unknown. Although David Cameron said […]

House builder’s profits shoot up 42% as its good times roll

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 18, 2015 Shares in Berkeley Group jumped 8% yesterday after the house builder posted a 42% jump in annual profits. The firm reported a pre-tax profit of £539.7m for the year to […]

Countrywide to launch an online estate agency

June 17, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 17, 2015 The UK’s largest high street agent, Countrywide, is drawing up plans for an online agency model. What sounds highly likely to be a new Countrywide brand […]

The big interview: Alison Platt, CEO of Countrywide

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 17, 2015 The UK’s most powerful woman in property, Alison Platt, has never been an estate agent. She has never listed or sold a property, and never been […]

Sheffield United announces estate agent sponsor

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 17, 2015 A stand at Sheffield United has a new sponsor in the form of estate agency firm Redbrik. Olympic heroine Jessica Ennis-Hill had the Bramall Lane stand […]

Director affirms support for OnTheMarket after stepping down

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 17, 2015 A non-executive director of Agents’ Mutual has reaffirmed his support for OnTheMarket after stepping down last month in order to concentrate on his own business. Clive […]

Agent appears in court charged with 16 counts of fraud

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept | June 17, 2015 A Cumbrian land and estate agent appeared in court yesterday, charged with 16 counts of fraud. Donald George Scott, of Bolton Low Houses near Wigton, appeared before magistrates in Carlisle […]

Lawyers in ‘rip off’ case against Foxtons state their allegations

June 16, 2015

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 16, 2015 A document seen by Eye and which sets out the arguments by the law firm looking to bring a group court case against Foxtons, makes clear […]

Agents who charge contractors commission ‘have become the norm’

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 16, 2015 A property maintenance firm which two years ago stopped working for Foxtons when it said the agent wanted to increase its commission from 15% to 20%, […]

Hunters set to confirm stock market float

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 16, 2015 Hunters estate agents is today expected to confirm its intention to float on the AIM stock market. The firm originally announced in February that it was […]

Landlord fails in claim after tenant quits without notice

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Mike Morgan | June 16, 2015 Amount of deposit in dispute: £333 Dispute initiated by: Tenant Award made: Tenant: £333 Landlord: £0 Agent: £0 This month’s case looks at a dispute over […]

Agents thanked for voluntary ban on boards

This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish.Accept Written by: Rosalind Renshaw | June 16, 2015 A voluntary ban on lettings boards in a university town has proved so successful that the trial could be made permanent, and extended to other areas. […]